Versand

Shipping Policy

Thank you for shopping with us. We strive to process and ship all orders as quickly as possible to ensure you receive your items in a timely manner.

1. Processing Time

   • Orders are processed within up to 3 business days from the time payment is confirmed.
   • Processing times may vary during peak seasons or due to unforeseen circumstances.

2. Shipping Time

   • Once your order has been shipped, delivery typically takes up to 14 business days, depending on your location and the shipping method selected.
   • You will receive a shipping confirmation email with a tracking number once your order has been dispatched.

3. Delivery and Claims

   • We consider an order delivered once it reaches the specified delivery address.
   • No claims or requests for refunds, replacements, or adjustments will be processed before the full delivery period (processing + shipping + 14 days) has elapsed.
   • If your order does not arrive within the expected timeframe, please wait until the full period has passed before contacting us. We will do our best to resolve any issues promptly.

4. International Orders

   • For international shipments, please note that customs and import regulations may apply. We are not responsible for any delays, customs fees, or taxes imposed by your country.

5. Tracking and Updates

   • You can track your order using the provided tracking number on the carrier’s website.
   • If you have any questions about your order, feel free to reach out to our customer support team.

Thank you for your patience and understanding. We appreciate your business!